Code of Conduct

At SoundVault, we are committed to creating a safe, inclusive and respectful environment for all participants, artists, staff and volunteers.

When you arrive in the event area, you agree to follow the rules of conduct below. Breaking the rules may lead to immediate removal from the event without a refund and/or a permanent ban from our events, decided case by case.

Respect for others and inclusivity

• Treat everyone with kindness and respect, regardless of their race, gender identity, sexual orientation, disability, religion or background.
• Harassment, discrimination, hate speech or offensive behaviour of any kind is not accepted.
• Respect other people's personal space and boundaries. If someone asks you to stop doing something, do as they ask immediately.

No sexual harassment

• Consent is always an absolute requirement. Unwanted physical touching, harassment or sexual violence is strictly prohibited.
• If you experience or witness inappropriate behaviour, report it immediately to the staff or a security officer.
• Respect boundaries. No means no.

Substance policy

• The use, possession or distribution of illegal drugs is strictly prohibited.
• While we encourage having fun and a relaxed atmosphere, we strongly recommend that you avoid using intoxicants for your own safety and wellbeing.
• Anyone found in possession of illegal substances will be removed from the event and reported to the authorities.

A safe environment and security staff

• If you feel unsafe or need help, turn to the staff or a security officer straight away.
• Security staff are present throughout the event to ensure the safety of all participants.
• If you see someone who appears to be in distress, check that they are all right and, if needed, ask the staff for help.

Zero tolerance for violence and disruptive behaviour

• Fighting, threats, aggressive behaviour or damage to property are not allowed.
• Any intimidation, physical or psychological violence and disruptive behaviour will lead to removal from the event.

Community responsibility

• Look after each other. If you see someone who needs help, offer it or get support from the staff.
• Respect the event area and its surroundings. Clean up after yourself and take responsible care of the environment.

Reporting and enforcement of the rules

• If you experience or witness a breach of the rules, report it immediately to the staff or a security officer.
• The event organiser has the right to remove from the event area, without a refund, anyone who breaks these rules.
• In serious cases or where the law is broken, the matter may be reported to the police.

By taking part in a SoundVault event, you commit to these values and help create a safe, open and respectful event community.

You can find more information on safety at the event and on how to contact us on the Safety page.

Help and contact