Ticket FAQ

Two-day tickets are now on sale in the First release. Blind Sale is sold out. See the ticket shop for current prices and fees. Choose a ticket.

Standard includes basic entry. Rebel also includes the VIP area and its toilets, the VIP bar and a dedicated entrance lane. Legend includes the same VIP benefits plus VIP access near the DJ area on at least two stages. The stages with VIP access near the DJ area will be announced separately. Compare ticket tiers.

The two-day ticket is valid on Friday and Saturday 21–22 May 2027 at Hanasaari Power Plant in Helsinki. The event is 18+. You will find the opening hours on the programme page once they are published.

Only two-day tickets are currently on sale. We will announce any one-day tickets later, if they go on sale.

The event is generally accessible. A personal assistant can come with you. Ask about the arrangements you need before you buy: info@soundvaultfi.com. Accessibility and personal assistant tickets.

Start at this site's ticket shop. Choose your ticket type and quantity in the ticket shop. You can include different ticket types in the same order.

You can change the ticket quantity in the ticket shop before paying. Check the ticket type and quantity in the order summary. If the reservation expires, select your tickets again.

Ticket shop fees are added to the displayed ticket price. Check the itemised fees and the total to pay at checkout before you confirm payment. The ticket price includes VAT.

Check the available payment methods at checkout. If payment fails or its status is unclear, read the payment instructions before you try again.

Tickets and the order confirmation are sent to the email address you give at checkout once your payment is confirmed. Type the address carefully and keep the order confirmation. Ticket delivery.

Check the inbox and spam folder of the email address you used to buy, and the delivery instructions in the order confirmation. If you cannot find the ticket, contact Ticket help. Give your order number, or the date and amount of the purchase. Open the missing ticket guide.

Contact Ticket help before you buy again. Tell us when you paid, the amount and your order number if you have one. Do not send your card details or online banking credentials. Help with a payment problem.

With a two-day ticket, you can leave and come back in with your weekend wristband. Keep the wristband for the whole weekend.

You can buy a ticket for a friend. The name on the ticket is not checked at entry, but be prepared to prove your age. For help correcting order details, contact Ticket help. Do not edit the ticket file yourself.

Do not post your ticket's QR code or barcode, or send it to anyone you do not know. The code is what gets you in. Ticket help only needs your order details.

Check the terms for refunds and changes. To ask for a refund, a transfer or a resale, contact Ticket help before you make any change. Contacting us does not by itself confirm a refund.

Email info@soundvaultfi.com. Give your order number, the buyer's name, the email address used for the purchase and a short description of the problem. If you do not have the order number, give the date and amount of the purchase. Contact Ticket help.

Buy from the official ticket shop and keep your order confirmation. If you buy from someone else, check the transfer policy with Ticket help before you pay. A picture of a ticket alone does not prove it is valid.

Read the privacy notice and browser storage details. You do not need to agree to marketing to buy a ticket. Do not send your card details, online banking credentials or ticket code to customer service.